Insurance and Wellbeing

If you have more than one child attending our school, we offer you the ability to add a separate profile for each of your children through a single login.

Yes, the portal has a dedicated documents library that parents can explore at their own convenience or when wishing to submit a claim. 

i) Details if children have not been added to the portal:

Yes, claims can be placed directly on the portal. After registering your details, you will be prompted to add the details of your child or children. You will then be able to see what insurances are available, those automatically included in the school fees and those that are optional for you to select.

ii) Children have been added to the portal:

Yes, claims can be placed directly on the portal. After registering your details, you will be able to view the details of your child or children, as well as see what insurances are available - those automatically included in your children’s school fees and those that are optional.

Assessing the portal is simple - all you have to do is click on the portal link that you have received and follow the instructions once you’ve logged in. 

i) Children haven’t been added to the portal:

Yes, your child/children will still be covered for the insurance that is included in their school fees.

Documents related to insurance can be viewed and claims can only be submitted directly through the portal. Therefore, we strongly advise parents to register their children’s details directly on the portal.

ii) Details if the children have not been added to the portal:

Yes, your child/children will still be covered for the insurance that’s included in their school fees. 

Documents related to insurance can be viewed and claims can only be submitted directly through the portal. Therefore, we strongly advise parents to register their details directly on the portal.

Yes, the portal provides easy access via desktop and mobiles devices. 

The parent-guardian helpline is a 24/7 helpline that gives access to qualified counsellors with specialist knowledge of children and young adults’ wellbeing and mental health concerns. There is no limit on access for parents or guardians - providing immediate in the moment support.

The helpline is specifically aimed at parents or guardians who need advice on supporting a young person with their mental health. Support and guidance could include:

• Coaching on how to have difficult, or uncomfortable conversations with the child or young person about their mental health

• Helping to identify stressors for their child, such as poor sleep, lack of daily routines, insufficient meal structures, and help put in place goals to remedy these

• Sourcing suitable counsellors

• Seeking immediate GP intervention and support 

The helpline is made available to parents and guardians when they register for the Endsleigh Insurance Portal as part of the schools’ onboarding journey.

Yes, it is a completely confidential service for parents and guardians.

The helpline will be available to all parents and guardians who are registered on the portal from the start of the new 2024 academic year, and will be available all year, 24 hours a day.

The parent-guardian helpline is provided in partnership with Health Assured, a UK and Ireland independent health and wellbeing specialist who are BACP accredited at organisational level and provides specialist support to over 13 million people.

No. The helpline is completely confidential for parents and guardians.